Question 1

Can I start with an initial payment?

Accepted Answer

Yes. After your free assessment and signed agreement, the initial payment can start from LKR 100,000, with the remaining balance documented in your service agreement.

Question 2

Is there a refund?

Accepted Answer

DIY is non-refundable. Plus and Pro are partially refundable only as stated in your signed service agreement.

Question 3

Can I pay in instalments?

Accepted Answer

Yes. Plus and Pro include structured payment plans as listed on the packages page.

Question 4

Do all packages include client portal access?

Accepted Answer

Yes. All packages include portal access for tasks, file uploads, and status tracking.

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